Guarantees & Returns
Our goal is to make every customer happy! You may return new, unused, and resalable items for a refund or exchange. Simply ensure that the item is returned in its original product packaging within 14 days of delivery.
We will credit you for the total purchase price upon our receipt and inspection of your return. Products returned under this policy are eligible for a refund to the original method of payment. If you are returning a product that was originally purchased with a gift certificate or as a gift, you will receive an in-store credit as your refund. Buyer pays return shipping. Some items may be subject to a 15% restocking fee.
Please call us prior to returning any items at (800) 431-3997 to arrange returns.
Holiday Returns Policy: Orders placed between December 1 and December 31 may be returned until January 31. All other guidelines apply.